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Karen Osorio-Martinez, 35, found her baby Sophia Aveiro motionless in the car at around 5pm on August 23.
She was running late for work when she forgot that she had not dropped Sophia off at day care yet.
Lloyds faces a hefty fine if found at fault, and the error may also see some senior bankers lose their bonuses.
It is likely to cast a cloud over tomorrow’s financial results, which will be the first since the lender returned to private hands in May.
It is thought that the error centres on botched financial difficulty assessments for people struggling to pay.
Some were charged incorrect amounts between 20 as a result.
Mortgage arrears fees are what banks charge for sending out administration, such as letters, about customers being behind on payments.
The 'mortgage arrears errors' made by Lloyds are currently unspecified, but a report in 2010 revealed typical ways in which lenders were ripping off their customers.
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Lloyds has already stressed that any customers affected will have refunds paid automatically, and will not have to contact the bank in order to get their money back.
Lloyds’ behaviour is being investigated by the Financial Conduct Authority (FCA), which is said to have been consulted about the pay-out plan.
Taxpayers saved Lloyds with a £20.3billion bailout as it teetered on the brink of collapse in 2008, but this money has now been paid back – with the Treasury netting a £500million profit.
Chief executive Antonio Horta-Osorio has been credited with overseeing the turnaround, and has repeatedly stressed the importance of running an ethical bank free of the high-pressure sales tactics which were common in the past.